Before treatment can begin a physiotherapist must complete a thorough assessment of the patient’s injury. The first session would, therefore, include a full assessment and some initial treatment.
You do not require a doctor’s referral to access physiotherapy services. Some extended health benefits (EHB) insurance companies may require a doctor's note in order to bill for physiotherapy. Check with your EHB provider to determine this.
We offer direct billing to a variety of extended health benefit plans such as:
- Alberta Blue Cross
- Alberta School Employee Benefit Plan (ASEBP)
- Chamber of Commerce
- Great West Life
- Standard Life
- Sunlife (excluding public service plans)
- Veterans Affairs
Some extended health care providers do not accept direct billing. In this case, the protocol would be to pay for your session and then submit the receipt we provide you to your insurance company for reimbursement.